System Center Service Manager

Yung Chou , Keith Mayer and Greg Shields from Concentrated Technology are back for part 2 of their deploying  and managing a service in the cloud series and in today's episode they demo for us how to plan for  and deploy RDS using System Center 2012 SP1 Virtual Machine Manager Service…

This is module 2 of the System Center 2012 Service Manager Microsoft Virtual Academy course available in at https://www.microsoftvirtualacademy.com/ In this module you will learn about using Connectors in architecting and planning a deployment. Connectors topics covered are Active Directory,…

This is module 3 of the System Center 2012 Service Manager Microsoft Virtual Academy course available at https://www.microsoftvirtualacademy.com/   In this module you wil learn how to navigate and set up Incident Management in System Center Service Manager.

This is module 4 of the System Center 2012 Service Manager Microsoft Virtual Academy course available at https://www.microsoftvirtualacademy.com/ In this module you wil learn about controlling the infrastructure environment using Problem Management in System Center Service Manager.

This is module 5 of the System Center 2012 Service Manager Microsoft Virtual Academy course available at https://www.microsoftvirtualacademy.com/  In this module you wil learn about using Knowledge Management in System Center 2012 Service Manager as a key component to manage…

This is module 6 of the System Center 2012 Service Manager Microsoft Virtual Academy course available at https://www.microsoftvirtualacademy.com/ In this module you wil learn insights for Automated Service Offerings in System Center 2012 Service Manager and how to use the portal in…

This is module 7 of the System Center 2012 Service Manager Microsoft Virtual Academy course available at https://www.microsoftvirtualacademy.com/ In this module you wil learn about Extending Service Manager in System Center 2012 and the customization capabilities through the four main areas of…

This is module 8 of the System Center 2012 Service Manager Microsoft Virtual Academy course available at https://www.microsoftvirtualacademy.com/ In this module you wil learn using Change Management to record, manage, authorize, prioritize, plan, test, implement, document, and review in a…

This is module 9 of the System Center 2012 Service Manager Microsoft Virtual Academy course available at https://www.microsoftvirtualacademy.com/ In this module you wil learn how through Release Management a business take a change and implement it into its' environment.  

This is module 10 of the System Center 2012 Service Manager Microsoft Virtual Academy course available at https://www.microsoftvirtualacademy.com/ In this module you wil learn about managing and implementing service requests through the service catalog in System Center 2012 Service Manager.