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Welcome to the Microsoft Dynamics CRM Wiki


Summary: A Wiki for all types of users of Microsoft Dynamics CRM from implementors through to developers, ISV's and beyond. This Wiki will have an initial focus on Microsoft Dynamics CRM 4.0 and later. The intent of this Wiki is to be a live document that can act as a central hub for the vast amount of information that has accumulated around Microsoft Dynamics CRM both on Microsoft and other community web sites.

Note: Please contribute to this Wiki by correcting or adding content or comments. If you have worked out how to do something, please share what you know!

Questions or comments?
Email John O’Donnell (jodonnel @ microsoft com)
US DPE ISV Evangelism (Dynamics)
http://blogs.msdn.com/jodonnell


Learning about Microsoft Dynamics CRM


Microsoft Dynamics CRM 4.0 main web page
Microsoft Dynamics CRM 4.0 Videos and Screencasts
Microsoft Dynamics CRM 4.0 Virtual Machine


Microsoft Dynamics CRM Community Resources


Microsoft Dynamics CRM Most Valuable Professionals - MVP
Microsoft Dynamics CRM Bloggers
Microsoft Dynamics CRM Communities



For Microsoft Dynamics CRM Implementation Planners


Useful Downloads



For Microsoft Dynamics CRM Installers


If your planning on installing Microsoft Dynamics CRM this section is for you. This will cover resources and information to ensure a succesful deployment. Initial links could include pages to show the current server and client hardware and software needed for example.

Useful Downloads



For Microsoft Dynamics CRM Customizers


If your creating new entities / views / jscripts then this section is for you. This section should also cover creating Microsoft Dynamics CRM Workflows using the web interface.

Useful Articles

Useful Downloads



For Microsoft Dynamics CRM Developers




For Microsoft Dynamics ISV Experts

This section will cover different possible way to use the ISV and Sitemap file and the use of javascript with these files

Useful Downloads



For Microsoft Dynamics CRM End Users

This section will focus on information and tips for end users of Microsoft Dynamics CRM. An example could be as simple as how do I share a record with another user. This could be a link to an external page or webcast for example. This sectoin can be further split out to categorize information into sections like Sales, Service and Marketing for example.

Useful Downloads


For Microsoft Dynamics CRM 4.0 Service Providers


Useful Downloads

http://blogs.msdn.com/blogfiles/jim_glass/WindowsLiveWriter/VideosDynamicsDuoonCRM_7A2B/crmLogowTM_thumb.jpg




Microsoft Communities