David P. Smith is the Chief Technology Officer for ServiceU Corporation and has over 20 years of experience in the IT industry. David has been using Microsoft SQL Server since version 6.5, and has significant experience in high availability design and implementation, both with SQL Server and from a network architecture perspective. In addition, David spearheaded ServiceU’s security compliance, making ServiceU the first PCI Compliant, Level 1 Ticketing Service Provider in the world. He is frequently interviewed by press, analysts and publications in relation to SQL Server, and has worked with companies such as Microsoft, Dell and AMD to develop case studies based on ServiceU’s implementation of SQL Server. David is also involved with Microsoft’s SQL Server TAP programs and is a member of the SQL Insider’s group.