Karim I've been reading your posts all over the past couple of days,
and I want to thank you for the time you've put in to making your
criticisms pointed but also entertaining to read. This is long so
bear with me.
Karim wrote:
 | Stepto wrote:
Because
security is such a critical issue, and our security commitments
apply to such a large and diverse customer base, it'd just be
irresponsible of us to provide or endorse a tool that could potentially
cripple features and functionality that our customers have come to
depend on without proper evaluation of the functionality, testing
and guidance.
[snip]
We here at the MSRC are still hunkered down in the offices with our sleeping bags working on this. Stay tuned!
S. |
The main question I have is why did the MSRC apparently not go to "Defcon 1" (sleeping bags) until
after
Microsoft received reports of customers getting hacked on June
24? The CERT vulnerability note goes back to June 9.
We did, we just don't have a public "The MSRC is at DefCon 1" sign. Maybe we need a webcam...
It's always unfortunate when people decide to publicly disclose
security vulnerabilities without first notifying the vendor so that
users can be protected with an update at the same time the issue is
reported. However once this issue was first reported, we
mobilized to provide guidance on Microsoft.com that customers could
follow to help be protected. We mobilized again when a specific
attack sought to utilize the vulnerability, and have been working
non-stop on a comprehensive update.
It's also good to point out that the CERT advisory had several
recomendations customers could follow to help be protected. At
the end of that series of recomendations, they said effectively that if
any of those recomendations were unpalatable that users could also
evaluate another browser. It's actually not the first time CERT
has had that guidance for customers so we were a bit suprised at the
reaction from people.
Karim wrote:
I think
between Jelmer's original mention of the ADODB.stream exploit last
year, the CERT notification on June 9, and the perception that the
process took too long in general, there needs to be some kind
of accounting from Microsoft as to what it did and when, and whether
there are any changes needed to the process for responding to future
incidents.
I want to be clear about something: adodb.stream is not a
vulnerability. It's not a security
problem in the code. It is functionality provided in the operating system
that, much like the address bar parsing functionality that we also
recently turned off in Internet Explorer, was being coopted by
attackers.
As a company with an amazingly wide and diverse user base, making a
small change or removing functionality simply cannot be done without a
thorough process to make sure we're not impacting so many customers
that the change itself is worse than leaving the functionality
in. In this case when attackers started using that functionality
we accelerated the testing that has to go into making a change like
that. I want to also stress that this is just the first step and
we *are* working on a comprehensive update for Internet Explorer.
Karim wrote:
On a less serious note, can you give us any
insight as to what working conditions are like at the MSRC right
now. I was assuming from your avatar that everyone has to shave
their heads and put on white Tyvek jumpsuits. LOL Or is it
more of a summer camp type atmosphere, with people strumming guitars
and singing songs by the warmth of a campfire rack of
servers? How do you take care of things like paying the bills and
getting fresh laundry? Enquiring minds want to know...
Well I'm the only one with the shaved head, but I'm extreme that way. :>
I love where I work. The MSRC is filled with people who do
nothing all day long but work with security researchers and product
teams to help protect customers. If you want to know what our day
to day existance is like
this article
from ZDnet has a good overall description. But in a case like
this there are a lot of late nights, duty shift rotations, and progress
meetings with the developer and tester teams.
We're hard core about this stuff, and all the teams within Microsoft
know that when we come calling, it's important. But the mood is
good, we know when to take five to stay fresh and play a little
xbox. And we're about to head on down to Las Vegas for
blackhat. That reminds me if anyone here is going to the Blackhat
conference
let me know.
Karim wrote:
Scoble, maybe you can break into the building (a la Tom Cruise in
Mission: Impossible) and get some video for us....

Good luck Stepto and all the folks at the MSRC.
Thanks man, and yeah we do need to do a feature on MSRC for
Channel9. Scoble won't even have to break through the laser beam
covered air vent to do it. :>
S.