Posted By: lenn | Aug 6th, 2004 @ 7:31 AM
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Comments: 126 | Views: 46477
lenn
lenn
Fo' Shizzle
The Channel 9 team is going to unplug for a day next week and go do some hard thinking, discussing, and planning about where we go from here.  We are 4 months into this grand experiment and it is time for us to do some hard thinking about how we evolve Channel 9 from here.  So  rather than the 5 guys from Redmond sitting around throwing around our own opinions, we want to bring you to the table too. 

We need your help, because you made Channel 9 great.  So tell us:

1.) What is working on Channel 9?  What is most valuable to you about this site? The videos? The forums? The Wiki? What brings you back ?

2.) What needs some tweaking?  We have tried to keep up with your requests for usability and content improvements, but now is the time to let us know what doesn't work about the site.

3.) If you were king for a day what would be the first improvement you would make to Channel 9? 

Thanks again for everything, and keep on posting.

lenn
PeterF
PeterF
Early Adopter

In normal view the Channel Subject should also be a link (not only in Edit view). I'm a link right-clicker Wink

Jaz
Jaz
From the depths of Wales I come
Video Record the meeting lenn.

cjkask
cjkask
Wherever you go, there you are!

What brings me back? The Videos!

But if I miss a few days and new videos have scrolled off the front page, I can't get a simple listing of the latest videos. The replies to some old videos bury the newer videos down on the list. If I were to change anything, it would be to be able to sort the list of videos by latest reply or by posting date.

Thanks for a great website.

Videos, videos, videos!  This is what brings me back everyday.  I also like to know what Mircosoft is looking to do in the future.

Eric

Jaz wrote:
Video Record the meeting lenn.


^nod^

Forums work, wiki works and so does the video's bit. The distribution of the content though the forums could be better, like split things previously just in the CoffeeHouse though several areas.

Here are a lot more, as you can see I am very opinionated and don't let stuff go quickly, enjoy! Wink

Anti-troll/abuse control Link

OpenSource Link

Polls/OpenSource/Rich text box Link

[Change CSS so clicked links arn't black like the text]

...If I was king for a day...  I would first remove the rich text boxes to be replaced by standard ones with special tags or just use HTML.. I would go on to optimize both from a client and server side view point so pages both download and render fast. I would implement my wonderful one-way hash public IP address suggestion (love that idea!).. I would make the moderators forum free to view but not to post (so to keep what C9 is supposed to be about alive).. I would initiate an open-source page where people could download the C9 source and submit back patches that improve the site.. and I would create a suggestions page where you could track your and other peoples suggests and see if it got accepted as something we will do or rejected.
ern
ern
I think the videos are key to this site. In my opinion it's the best way to personalize Microsoft for its customers. It's also the best way to show the great work Microsoft is doing. Take for example the Photo Gallery video, just reading about it somewhere would never do it justice. You have to see it in action.
What is working on Channel 9? 

- the videos, without question are most interesting
- forums are great

What brings you back ?

- it's actually the RSS feed, so I drop by when something interesting happens

2.) What needs some tweaking?

- It's bad how the videos are organized, just terrible. The forum thread metaphor is *not* a good method to organize a video archive. Should be easy to fix, though!

3.) If you were king for a day what would be the first improvement you would make to Channel 9?

If I'd be "king" of Microsoft, I'd get even more microsofties to participate in discussions!

More than being interested in MS culture and thinking (which is very cool nonetheless), I'd like to hear more stuff about "how software gets done" (you can never learn enough from the big guys)


Anyway, thanks for all the work you have done!

lenn wrote:
What brings you back ?


The videos.

lenn wrote:
If you were king for a day what would be the first improvement you would make to Channel 9?


1. Replace the edit box with one that does not mess up the formatting every single time.

2. Add a preview option to the new post page.
3. Add Emoticons.
4. Fix the colour scheme so a link and bold text no longer look the same.

OH if you do, in your infinite wisdom decide to add emoticons please can we have a :-/ :/ one . And maybe a Tongue Out Tongue Out like .
BlueFirehawk02
BlueFirehawk02
I Code, Therefore, I Am
1. Videos are the core of the site. Keep them coming!
1a. I like the videos on who's who... and love the insight your microsofties give into topics such as languages, gui's, etc... more of those.

2. Wiki...maybe more explanation on why it's valuable.

3. I'd throw a themes engine on here with several color themes to choose from... The gold everywhere is a bit bright. Wink  Blue and orange are good complimentary colors. Smiley
Jaz
Jaz
From the depths of Wales I come
don't add emoticons.  the old skool stuff is so much better.
Kryptos
Kryptos
Backup People!
What's Working?
 
Videos
  • That's why I come back (as do others) it's really is great to not only see inside of MS but also to have faces to names.....
What needs some tweaking?
  • The watched section only shows the first video I ever watched on c9...
  • As others have said the video section needs better organisation.
  • When you are interviewing, can the interviewer, wear a mic as you can't always hear what the question is being asked....
  • Again, record the meeting.
If you were a king for the day?
  • It's such a great site/concept this is really hard to answer, although I would like to see a video of the Longhorn being coded.....(I can wish!)
Great site, great idea, great implementation, keep up the great work!
Jaz wrote:
don't add emoticons.  the old skool stuff is so much better.


Then go use a frigging mailing list.
lenn wrote:
What brings you back ?


The videos are tempting me back often. But it is the RSS feed that notifies me of the videos first...

lenn wrote:
What needs some tweaking?


Though the video descriptions are tempting, I don't watch them often. Why? A few reasons, most of which could be solved by one solution: text transcripts:
  • First of all, I usually don't have time to watch a full video at the time I get notified of it. There is no way to quickly sample a streamed video at a few spots to get a better impression of it and to decide if it is worth revisiting it at a later time. So I typically forget about them again.
  • I hate to say this, but for many of the videos, the content would be much better served as text. The 'videoness' of the medium doesn't add anything for many of the clips. Also, some of the interviewees are not the clearest of speakers. And, once again, if there is a moment that you go what did he say?, you cannot rewind a few seconds to replay a segment. Because, for a streaming video, that means rebuffering. It would be possible if you had the file locally.
  • Having a text transcript available would make it much easier to refer to particular segments of a video in the discussions. If there would be text, discussing the videos would be much easier, because you can refer to for example In this paragraph, the interviewee said 'foo blabla bar', ...  The video equivalent of that would be: At 03 minutes and 42 seconds, the interviewee said 'foo blabla bar', ... which is clumsy, and noone is going to bother to find a way to actually see the part of the video around 03:42...
  • Text is much easier and faster to consume than video. While reading a transcript, you can look back at what was said in the previous paragraph/section/etc.
  • Of course, everybody knows that Microsoft has too much money Smiley and they are more than happy to pay for wasting bandwidth. But doesn't it nag that the information conveyed by a 5 megabyte video could equally well be published as a 100 K web page (and that includes a few pictures with snapshots of the clip).
Some of these issues could also improved upon by providing direct downloads of the videoclips (instead of streaming them). But IMHO, having text transcripts is an even better idea.

lenn wrote:
If you were king for a day what would be the first improvement you would make to Channel 9?


Well, as you may guess from the previous point: Ensure that each video has a text transcript!


jamie
jamie
say what!?
manip / lars...  the edit boxes on C9 rule!
Go to any web site - copy paste stuff in NO TYPING URLS!!!!!!!!  Smiley


The main thing id change would be prominance of Coffeehouse

it literally gets 4 times the traffic as its closest competing section.. yet no link on nav

There are still many times i find myself where the back button doesnt work - and there is no link to coffee house so i have to click forums / coffeehouse


Coffeehouse is my startpage - so i rarely see the videos.  if there was text of what they said id read it.. im not one for flash or media on the web
ZippyV
ZippyV
Fired Up
  • We really need more people coming to this site, especially new members. To attract new members that want to actively participate channel 9 needs to be more interactive.
  • A chatbox (only for members) is a good idea. If possible, a weekly chat with an employee from ms.
  • More Chris Sells (dunno why, he always sounds happy)
  • A new application project (not too big) and some dedicated programmers on it with the participation of the C9 community. Lot's of updates, releases and open code.
  • Fast news directly from Microsoft (not press releases)
  • More contests (express contest is already awesome)
DougReichard
DougReichard
WebSlinger
I mostly use the threads we're watching and I ahve to echo what others have said the videos are what brings me back.

What works (for me):

[1] The videos are great.  Especially those of the research area and some of the latest ones.  It definitely personalizes the site.

[2] The forums are great also, although the coffeehouse gets the most activity it seems.

[3] I like the "Citizen Engineers" section, although I wish there were more contributions to it.

[4] The sheer amount of content that has been put onto this site in the past few months in incredible.

What needs work:


[1] There seems to be a few formatting issues in the message/editing boxes (especially with the creation of bulleted lists...it is chaotic).

[2] The organization of the videos.  Although I do not have a great deal of time to look at these, the organization needs some help.  Maybe small pics of each video could be spread out across the page, along with tool-tip brief descriptions of each.  That may increase load time, however, on slow connections.  If you want to really want to take things to a metaphoric extreme, you could make it look like a real video library in someone's house...with videos stacked horizontally...and then as the user hovers over each "spine", an image rotates out with a description and the first frame of the video.  Oh, and allow for sorting, too.

[3] Video transcripts.

[4] I agree with the idea above of having more contests. What form these should take, I don't know.  Maybe you could have some kind of promotion where clues get buried across videos or in staff posts, with the intent of having users gather up the clues and try to solve either a riddle, or locate something on the site.  The winner gets a t-shirt or some piece of software (whatever could be legally done).  You could probably even make it like the St. Paul Winter Carnival medallion hunt (something they do here in Minnesota every winter).  Who knows.  I would think that might draw some people in and get them to loiter a bit longer.  The coding contest is great, though.

[5] Info/views from other Microsoft sites around the planet...it is interesting to see how other teams tackle their language/interface issues.  The India site is a start.

[6] Free beer.

[7] Perhaps allow an interview or two submitted by members (after your staff reviews it of course).  This could either come in video, audio, or written form.

[8] Organize the threads better, either by dividing it into more forums (News - where people can post assorted links instead of in the coffeehouse).  The problem, too, with threads is that as this site grows, a lot of topics get repeated.  The old threads get buried, and a week or two later the exact same topic pops up in a new thread.  I'm sure in a few weeks, a new SMOKING thread will appear after the old one drops out of sight.  I don't know if the search feature is the ultimate answer to this, but maybe it is only a part of it.  An ultimate way to organize it would be to allow a user to organize the threads on a page the way they see fit, instead of just by date/most recent post.  Maybe allow them to group by topic?

jsrfc58/Mike

DebugThis
DebugThis
Inka Coder
I agree that the most annoying thing is that if you don't keep up with the videos they are no longer available on the main page and when you search for them you can only sort by last replied.  I need to be able to sort by Post date.

To me the most import feature are the videos.  I would like to have them grouped by category, I don't know exactly which yet.  Probably by Department or Technology, or something like that.

Also I hope, that when you guys say: 'We have to figure out where we go from here' does not mean that you guys are going away, or handing the project over to other people that will change the format, I really enjoy the imformal and impromptu aspect of the videos, I would hate to have everything choreographed or read from q-cards.

Thanks 5 guys!
I definately come back for the movies. I'm not involved in much else.
scobleizer
scobleizer
I'm the video guy

What nice comments! Keep them coming, I am finding the feedback very useful and motivating!

DebugThis: oh, no, we're just trying to figure out what to spend our meager resources on. (Meaning our time, we're only five guys and can only do so much so we want to make sure we're spending our time doing stuff that you all really appreciate).

Lots of fun ahead. Thanks for being here and being a partner in the conversation.

I know your going to roll your eyes but.. if you spent your time getting an open-source site system up, that would pay for its self and then some. Like an investment in your time.
 I had a link to the site on my blog before it went live, there was much excitement at the start,, but in the past few weeks it has become a kiddy pool with many (or one) Brit s pissing in it. Another problem is that people address Microsoft when they post rather then engaging in a conversation with the community. The most popular topics thus far have been: Linux, Apple, Google, IE and Linux. The videos have been insightful and are all worth watching and Mike Hall’s picture frame was the highlight thus far.
Dr. Shim
Dr. Shim
Inaniloquent monomathical people inlapidate me.

Videos. Videos. Videos.

Videos! I have broadband, so I demand higher-quality videos!

If I were king for a day... I'd run an interview with Bill Gates! Seriously!

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