rjdohnert wrote:
If users cant upgrade but are still on older systems like Windows 2000, what does Microsoft reccomend that those customers do in terms of Web browser and media products?
This is a fairly broad question.
If the OS in question is entirely out of support, then we don't make fixes for OS components like IE or WMP for it. I don't know if we (Microsoft) have an official recommendation, but I'd personally recommend upgrading. If you can't upgrade your OS, well, then there are plenty of 3rd party products to choose from and many of them work on older Microsoft OS products that are out of support.
If the OS is in extended support, then we'll continue to make security fixes and the like available for the OS and its components (including IE and WMP). We may or may not make available newer versions of various OS components or other products for that OS.
You can read all about our lifecycle policies
here.