AOL Employee Handbook

Posted By: keeron | Jul 18th, 2006 @ 1:51 PM

Well if you are planning to do an internship or work at something other than "customer relations" this might not be helpful...

http://consumerist.com/consumer/exclusive/aol-retention-manual-revealed-188005.php

Edit: Site's down
http://www.duggmirror.com/tech_news/Details_of_AOL_customer_retention_manual_revealed!/