Microsoft support is a god damn joke.
First I talked to a representative trough their chat. He didn't want to help me. He gave me a number which I was supposed to call.
I call it up. I get a woman(Absolute brat) who then doesn't want to support me because I'm not from the US, even if I only have a question about their damn product line!
Then I call the UK support. I get hold of an Indian man who doesn't understand English. He thought I had troubles with DVD and subtitles, and that was after he refused to talk to me because I have an OEM license.
He then redirected me to an even worse Indian lady who, after 20 minutes, told me that they only shipped the patch to OEM partners. I already told her that 15 minutes before that.
Sorry, but this is a total joke. I'm patching it up with myTeathre or some other software(patch) which might or might not be related to Windows Vista media center, in order for DVB-Subtitles to work.