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#Oct 2nd @ 11:26 AM
Charles
Charles
Welcome Change

Hi,

 

Many of you have been reporting audio issues with our videos (streaming into the SL player). With the help of Niners and the data they've provided to us (thank you!!!) we have isolated this problem to XPSP3 with Silverlight 3. Also, it looks like it's a bug in our encoding process, which Duncan has indentified and fixed. Now, we need your help testing his fix.

 

If you are running XP with SL3 please test this C9 post and let us know if you hear sound Smiley

 

http://channel9.msdn.com/posts/Duncanma/Testing-the-Audio-issue-with-XP/

 

Thank you, Duncan!!!!
C

#Oct 2nd @ 12:15 PM
Dodo
Dodo
I'm your creativity creator™ :)

I have another problem. The Silverlight Player won't load and I only get a link to the WMV file. I'm using Windows 7 32-bit and Silverlight 3 in IE8.

 

As for the Windows Media Audio Format 10 issue, installing the Windows Media Format Runtime 11, Windows Media Player 10 or Windows Media Player 11, could also fix the issue as all of those aren't installed by default, even with SP3 (which is strange, since originally it came with version 8, not 9).

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