My old HTC did not endure the harsh treatment I reserved for it and I had to buy a new phone. I eventually got an HTC Touch2 because it was in my price range and it supports sync with hotmail and exchange.
What surprised me was the number of apps that come with the phone. While on Windows we have some degree of freedom of what is installed on it and what isn't, on Windows Mobile not only you are bound to what MS provides but also to what the manufacturer (or, worse, the serice provider) decide you should use.
I mean, why do I get Opera AND Internet Explorer?
Why is there a third party GPS program (paying service by the way)?
Why do I have Google maps?
Why is there a link to an ancient Live Search widget?
Why can't I choose the aps I want, say from the Marketplace?
Shouldn't I be able to legally and easily make my own rom like I can make a custom install of Windows on a PC?