Microsoft Store - WIndows 7 pre orders | The Coffeehouse

figuerres
???

SO back in late JUNE i did a pre-order from the microsoft store online for a download / iso of 7 Pro.

It looks like they did not run my cc yet.... so I have a note in the online order saying that if i do not have an email in 24 hours i should contact them....

WOW, so they should have started running the charges like 3 days ago and by now most of them would be done.

I just wonder if they failed to plan this right? did they not start the process till midnight laswt night and now have to run like a million transactions in 24 hours?

I would shure like to hear the inside scoop on how they are doing this...

spivonious

Remember how their servers crashed when the public beta was released? Sometimes I wonder if anyone at MS plans ahead.

wkempf

I received an e-mail about the order and have downloaded the media already.

figuerres
???

In reply to wkempf

#Oct 22nd @ 8:33 AM

well i hope i get me email soon... i know it's still early in the day.

just thought that they would have started at least a day before.

blowdart
Peek-a-boo

I know in the UK you can't charged until you ship. if MS had started charging last week the outcry from the media would have been awful (MS took my cash a week early!)

figuerres
???

In reply to blowdart

#Oct 22nd @ 8:54 AM

well what do you mean by "charge" ?

there are 2 steps "auth" and then "settle" many mechants in the US will run the "auth" right when you click the "submit" button.

but that only put the money on hold and verifies to the mechant that your card is valid and has funds to cover the order amount.

then they have 3 to 7 days to "settle" that is when your bank closes the trasnaction and starts to send the funds to the merchants account.

for example I ordered a custom HP laptop.

they did an auth and left it open for about 4 days.

that gave them time to verify the hardware would be delivered and that i was not going to cancel the order.

then they settled.

in faster order cycles they auth when they get the order and settle when they seal the box and hand it to the shipper.

-- I have written software that does CC processing for small shops and worked on billing systems for monthly billing of customers here in the US.

stevo_
Human after all

In reply to figuerres

#Oct 22nd @ 9:13 AM

The auth and finalize thing is a little more involved because auth doesn't really make a guarantee about availability, and the periods for which it is deemed usable isn't always the same depending on the combination of source/target payment type/country.. often its much easier to just try and run the payment when its needed.. its along the same lines of:

if (action.CanInvoke)

action.Invoke();

vs.

action.TryInvoke();

Not only is the second half the code ( Tongue Out ), but more reliable.

Back on topic, unless theres actually a problem with the orders then I think its a non-issue..

figuerres
???

In reply to stevo_

#Oct 22nd @ 9:26 AM

Oh I know things can go wrong in many different ways.... just that what i wrote follows very common process for running cc and debit cards in the US.

and yea when you mix two counties it gets more complex.

well joy for me ... i got my email Smiley now to start working on my desktop process.... but my laptop is done with the basics and is getting VS 2010 now.