scobleizer wrote:
Looks like we'll get a chance to interview Jim Allchin. We want your help.
First,
read the reports of the blogger dinner last night that he had.
Then, help us come up with questions. If we pick yours we'll read your name on the video and get Jim to respond.
It looks like we won't have much time, so we'll probably be limited to three to five Channel 9 questions.
As with all executive interviews it's possible that it won't happen due to scheduling conflicts and such (Jim's a really busy guy and is running the teams that are getting Beta 1 of Longhorn out).
As a sysadmin dealing (like most of my colleagues) with a heterogeneous network, one of the most frustrating things is Microsoft's issues with heterogeneous networks. The continuous push of technology implementation that either works very poorly outside of Windows, (MSN Messenger) or not at all, (Windows Media 10 DRM) means that any introduction of a MS product, or even the testing is delayed while we find out what hidden "gifts" await our Mac OS X/Linux/Unix users.
This is why, for example, we are a Palm shop instead of Windows Mobile, even though, (and I'm a LONG time Mac user), Windows Mobile is a far better mobile OS Platform. But I'm the only one willing to deal with the pain of being a Windows Mobile user not on windows. Palm is simply a better platform if you're heterogeneous.
It means that Windows Media is never going to be our streaming server of choice. It means that we may well move away from Exchange. The modern corporate networking environment is moving
towards heterogeneity, not away, but Microsoft is unwilling or unable to help, (or does an EXCELLENT imitation of it) customers with this task in any way that doesn't push them towards Windows.
This forum is a perfect example. I spent about 20 minutes trying to figure out why my post had no formatting whatsoever. Then I reset my user agent to be IE 6, and look, I can suddenly format my posts. Obviously everyone is using IE 6, right? It's silly to make anyone have to play these games, but it's what you get when you deal with Microsoft when you aren't running what they want you to run. Not that the toolbar stuff works, but at least I can now manually format things and my paragraph spacing works.
We don't expect anything for free, we expect that you pay to play, but the continual stream of poorly thought out, feature depleted software from MS for other platforms, (Office:Mac, and the Mac RDC are the only exceptions here) makes it hard to consider MS solutions (MSN Messenger and WiMP Mac, the absolute lack of any Microsoft Linux applications, the lack of anything but the most basic connectors to SQL Server for non-windows OS's, Active Sync is windows only, the tediousness of using AD with non-windows boxen, etc, yadda). But when you deal with Microsoft outside of the MacBU there is a continual attitude from the top of MS that only 100% Windows shops count, and that MS wants all or nothing. Well, you aren't going to get it all, but if you insist on being binary about this, nothing becomes a distinct possibility.
I like MS products. I adore Entourage. But there's a lot of opportunity, PR and fiscal, in making software that doesn't suck(tm) for Mac OS X and even Linux. If I can't get the feature set I need from Microsoft, I can get it from other sources. I'd like to think that even a < 100% Windows shop still counts as a customer, but from where I'm sitting we obviously don't. With Microsoft, it feels like as soon as they discover you aren't 100% Windows, you're shoved to the back of the bus and not allowed to talk to the "good" passengers, or even use the bathroom. Maybe it's that the leadership of Microsoft is incapable of realizing that they cannot force people to work the way that makes Microsoft happy. Maybe it's that they don't want to. I no longer care which, because my non-Microsoft choices get better by the day. What happens when someone hands me a solution that fits my needs because they listened, and Microsoft can't because they won't. I can tell you who will lose in that case, it's happened a couple times.
So, (Sorry for the length of this) my actual question is: "What is Microsoft going to do for people who will never be Windows only to make them want to continue to use Microsoft products where it is appropriate for their needs as customers?"