MS Community Chat | The Coffeehouse

Mazric

Hi everyone,

I was wondering if any of you know if you can download or buy Microsoft Chat Software, which they use for technical talk, or if anyone can suggest any other good WebChat Client/Server software?

Thanks in Advance

Mazric

W3bbo
The Master of Baiters

What's wrong with IRC?

brussell

If you're looking for software that you can use on a web site to chat with customers, there is this:
http://www.citrix.com/English/ps2/products/product.asp?contentID=13972

Works pretty well and you can even take control of their computer to help them with things.

Mazric

I think the Community Chat uses IRC, but the web interface is very slick, msn like. I am interested in intergrating it into our portal.

Mazric

brussell,

I will take a look at that software, it may do more than i need but thanks for the suggestion.

Regards

Mazric

androidi

Chat is kind of difficult to make succeed in terms of people actually going to the chat. It works if you have a good scheduling system like the MS one where you get outlook to remind about the chat by pushing the .ics files. If you don't have scheduled chats then you need to think about having indicator about participants in the chat outside the chat room. And if it always shows 0, it begs one to ask why go to chat if no one is there. If you can have someone always there atleast during working hours I guess that resolves that problem nicely if you use the indicator. If you have an actual IRC channel behind the web chat, you can have a irc bot (to remind visitors about when you have people there or whatever) and possibly few people there. For the web interface there doesn't have to be much indication that it's actually an IRC based chat.