j0217995 wrote:
The BSOD says:
A problem has been detected and Windows has been shut down to prevent damage to your computer.
Technical informatin: STOP: 0x0000007E (0xC0000005, 0XF748e0BF, 0xF78DA208, 0xF78D9F08)
pci.sys - Address F748E0BF base at F7487000, DateStamp 3b7d855c
Still need more info. For example, which file is missing. In other words, if you really want to fix the problem, you have to at least provide us with a reasonable amount of details. Some of us do have better things to do, you know...
As for the BSOD when booting form the CD, the datestamp on PCI.SYS shown above works out as 17-Aug-01 20:58:04, so the CD your using is obviously pre-Service Packs.
Now the Dell D820 uses a modern, 945 chipset, so things like it's graphics are connected via PCI-Express (PCI-e).
As far as I recall, XP didn't support PCI-e until SP2. So any Window XP CD you want to boot from to try and fix this problem, will need to have at least Service Pack 2 integrated. There's no way around it, that I'm aware of.
Given that this is a new Laptop, you can't be using the supplied CD.