Windows Mobile Device Center Error 0x86000107 | Tech Off

Cyonix
Me

I've been trying to fix my WM6 Professional mobile phone as it wouldn't sync with Windows Mobile Device Center.

I kept getting "ActiveSync encountered a problem on the desktop." with the error code 0x86000107.

I tried everything, a device hard reset, uninstalling and reinstalling Windows Mobile Device Center, Turn off all device security with Visual Studio, etc.

Then just before i was about to give up i turned off the USB to PC "advanced network functionality" and it started working again Big Smile

As i couldn't find much information regarding the error code i'm posting my solution here.

Start --> Settings --> Connections --> USB to PC --> untick "Enable advanced network functionaility"

If anyone has a better solution let me know.

joelf

Thanks for the link.

After readeing the solutin there i figured it can't be that to delete a partnership i have to make a master reset on my device, so i simply opened up SyncCenter on my computer selected the partnership and deleted the partnership, then i did the same on my device after disconnecting it from my computer opened ActiveSync and deleted the partnership, then reconnected the device and created the partnership again, now everything works fine.

littleguru
<3 Seattle

A quick search gave me this: http://www.qusers.com/forum/viewtopic.php?p=70097&sid=e79437c1e60055d0e551ac7b8c2ffd32 - seems like you need to do a "Master Reset" on your device.

Lloyd_Humph
If Blackberrys are addictive cellphones, Channel9 is the ultimate addictive website.

Funnily enough mine wont connect via the cable, so BT is my only option. Can't be a dodgy cable, I've never actually done anything with it.. and it works fine when I do get it to sync Mad

Unicode787Plus

Error 0x86000107 has something to do with contacts.
After I had recently upgraded my HTC phone to the latest firmware (which includes a hard reset), its first full sync with Outlook 2007 was complete with no errors. After I assigned specific ringtones to my contacts in my HTC phone (Outlook 2007 does not preserve ringtone assignments), I started to get the error 0x86000107. It seems it's related to the ringtone assignments.
Unchecking the "Enable advanced network functionality" option in "Start\Settings\Connections\USB to PC" did not help me either; I still get the same error. I cannot afford doing a master reset to try to fix this, school just started and I don't want to lose time doing hard reset followed by re-installing everything from scratch and re-syncing everything from scratch (and re-assigning the ringtones manually, because Outlook 2007 won't do it).

Ulli

Hi Guys: had the same problem: the first solution with USB settings didn't work: i had to cancel and erase the partnership on the VISTA PC and on the PDA, than all was fine again. I agree the probelm is due to individualising contacts too much: I had integrated pictures for the first time and I belive this caused the error! Have fun guys

Cavey

In reply to Ulli

#Jan 2nd @ 8:12 AM

Hi,

Thank you to all those who have posted above. I was having the same problem syncing a WM6.1 HTC Kaiser over BT to a Vista laptop and was stumped until I found this thread.

Anyway, it seems that the contacts failing to sync resulted in the calendar and everything that followed failing to sync as well. Bit of a bug that one. Given I wanted to sync the Calendar most of all, I disconnected and changed the options so that it didn't sync the contacts, re-sync'd over BT and it completed successfully. I re-enabled the contacts option and re-ran the sync and it finally worked without error. This meant that I didn't have to delete the partnership, edit my contacts or start again.

I hope this suggestion helps people who have made it this far down the thread without solving their problem.

Joe

PocketPCAddict

In reply to Cavey

#Jan 6th @ 2:13 PM

Hello Joe,

Thank you so much for this posting; I was getting very desperate. Changed the options as you stated and everything is now synchronising just perfect!

Thanks to all!

Pocket_PC_Addict

FudgeBrownie

In reply to PocketPCAddict

#Jan 6th @ 6:29 PM

I have had a similar problem and found the issue is not with my contacts but with my calendar. It seems to get duplicate entries and will not sync. As a side note I sync to two computers.

When I cannot sync with the error "cannot sync to the desktop" I remove my calendar from the list of items to sync, let it finish the process, go back in and put the check mark in front of calendar, let it sync and everything is fine.

Avenos

In reply to FudgeBrownie

#Feb 5th @ 7:15 PM

Alright I am having the same issue as the rest of you but my problem is this. I have a windows mobile 5.0 device with messaging and security pack, well according to microsoft it makes a big difference if you have these features so i figured hey ill just try a different version of my MWDC and still the same error syncing, i tried turning off the usb functionality, i haven't tried using bluetooth but I am starting to think that might be my only option, I have also tried doing soft restarts, and hard resets, i have also rebooted the PC and I have tried WMDC 6.1, and 6.5. Any ideas would be greatly appreciate since I work in automotive i had over 100 different vendors and suppliers in my phone that i would much like to have back!