Microsoft Dynamics CRM 4.0 Office Communication Server 2007 with Sanjay Jain

Posted By: Sanjay Jain | Jan 22nd, 2008 @ 12:17 AM | 10,030 Views | 2 Comments

Hello,

By utilizing integration with Office Communication Server 2007, Microsoft Dynamics CRM 4.0 empowers live communication and collaboration among CRM Users irrespective of their physical location. In this screen-cast, I will walk you through this powerful enhancement highlighting key integration points.

Thanks

Sanjay Jain
Microsoft Dynamics ISV Architect Evangelist
Blogs:  http://blogs.msdn.com/usisvde 
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#Feb 22nd, 2008 @ 3:36 AM
CSU
CSU
Hello,
Thanks but this demo is disapointing: the same person is a contact and a crm user. This was leading to lot of problems in CRM 3 because the email addresses were he same.
Could you tell us more about having a this king of situation: should we replicate internal users as contact to inclue them in marketing list ? Is it working now ?

Regards
#May 29th, 2008 @ 5:36 PM
nbctcp
nbctcp
Dear Sir,

Currently have these servers:
-Win2k3 Enterprise AD
-Win2k3R2Sp2 64bit Exchange 2007
-Win2k3 Enterprise OCS2007 (Office Communication Server)
-Win2k3 Enterprise CRM4+SQL2005+CRM Email Router

And these client
-WinXP1+Office Communicator 2007
-WinXP2+Office Communicator 2007

All pcs above in 1 subnet
send IM between Communicator 2007 is working

I am following this URL
http://channel9.msdn.com/ShowPost.aspx?PostID=375129
But I can't get presence appear in my CRM4 contact "Full Name" column
What I did was just tick "Enable presence on this column"

Questions:
-In my setting I separate OCS than CRM4 server. Do I need to install it in 1 server
-How CRM4 know where OCS server located.

thanks

OCS2007:
-install Add/Remove Programs-Windows Components-Application Server

-insert CD
-click Deploy Standard Edition Server
click Prepare Active Directory
Step 1. Prep Schema
click Run
Step 3 Prep Forest
click Run
Step 5 Prep Current Domain
click Run
Exit

-open the CD again
-click Step 2 Deploy Server
-Welcome to the Deploy Server Wizard
-License Agreement
I accept the terms in the license agreement
-Location for Server Files
-Main Service Account for Standard Edition Server
click Create A New Account
Account Name: RTCService
Password: user123
Confirm Password: user123
-Component Service Account for this Standard Edition Server
AccoPassword: user123
Confirm Password: user123
-Web Farm FQDNs
Internal web farm FQDN: ocs.poc.net
External Web farm FQDN (optional): ocs.poc.net
-Location for Database Files
Persistent user database
Database: C:\LC Data\
Transaction logs: C:\LC Log\
Transient user database
Database: C:\LC Data\
Transaction logs: C:\LC Log\
-Ready to Deploy Server

-Step 3 Configure Server
click Run

-download selfssl from http://www.microsoft.com/downloads/details.aspx?familyid=56FC92EE-A71A-4C73-B628-ADE629C89499
-run selfssl
-type "selfssl.exe /N:CN=ocs.poc.net /V:730 /T
-Step 4 Configure Certificate
click Run
-Welcome to the Certificate Wizard
-Available Certificate Tasks
click Assign an existing certificate
-Available Certificates
click ocs.poc.net
-Configure the Certificate(s) of your Server
-Certificate Wizard completed successfully
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