Posted By: The Channel 9 Team | Oct 25th, 2004 @ 4:01 PM | 57,098 Views | 15 Comments
Here the Channel 9 team was invited to sit inside a bug triage meeting. This is a unique view into how bugs (which include, but are not limited to, product defects) are dealt with. Process, process, process. Is that your bug that just got punted? Listen in and hear their thought process and what they like to see in the bug reports customers send in.

Please choose the WMV from the Formats drop down below the player to play the file. It does not run inside of the Silverlight player due to encoding reasons. Sorry for the inconvenience.
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Interesting.  I love these "behind the scenes" type of videos.

This reminds me of how the other night my wife rented a movie ("The Secret Lives of Dentists" - not really recommended) and at least half an hour of the movie was about the family (couple with 3 small kids) all getting sick with the flu. We ourselved have 2 kids about the same age as the ones in the movie.

My reaction was "Why do I want to watch a movie of something I go through personally that's probably the most unpleasant thing I have to do?" The same applies to watching a video of bug triage.

Though perhaps the target audience in this case isn't other software product managers. Wink

littleguru
littleguru
<3 Seattle
Really cool! I like those kind of videos too. They show you a bit how work is done at Microsoft and hopefully in any other big company.

It's really cool
Next up how about a video of a code review?



Great idea. I'll see if I can't get to sit in on a code review.
rasx
rasx
Programmer/Analyst III, Emperor of String.Empty
BinaryBoy wrote:
Interesting.  I love these "behind the scenes" type of videos.



I agree. Yes, there are issues of non-disclosure for the sake of competition but the Channel9 Team should continue to walk that thin line!
Vexorg
Vexorg
Got Milk?

As a tester who's life's work is basically shredded before his very eyes on an almost daily basis* by a triage team, I find that for the most part, the whole process of triage is one of those things that is usually best left to the imagination, kind of like sausage making.


*Note:  This doesn't actually happen... Usually.

Simo
Simo
With me it's a full-time job.
well yeah kinda interesting to see for once but jeez ............ could you go any slower????

I presume this was 10 mins for Scoble and his camera before they actually had their meeting becuase if that was some of the real thing then I am suddenly no longer surprised it takes 3-4 years for an MS product to go through a revison.

Also, loved the two geeks on the sofa hiding behind 3 kilos each of 'mobile' hardware. hah
scobleizer
scobleizer
I'm the video guy
Well, obviously they were going slow to explain their methodology to me. But, good point, it'd be interesting to hide a camera in their office and find out how the sausage really is made.
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