Very cool video and interview. I'm happy to see the WM_IN series continue.
Cool to see that Carol was an intern before she joined Microsoft....it was funny to hear that her only previous work experience was baby sitting...she must have really been impressive during her interviews....cuz she definitely comes across as being smart.
I did find it a little bit annoying that Ritzy was chewing gum doing the interview. :O Also the sweatshirt came across as being very laid back.... almost too laid back.
I was surprised to learn that MSI came in Windows 2000. I thought it was in windows NT 3.51..
Very cool to hear about the binary that she wrote for XP.
Funny that Carol's husband works in Office...I wonder if they share the confidential product plans between each other when they get home at night.
Crazy to hear about all of the re-orgs her team has been through...nuts. 
I like Carol's honesty about their being very few Women in COSD...I find that honestly refreshing....Charles you went a little strong on defending Vista....and oops you mentioned Windows 7....that had to be irritating to PR.
I still find it perplexing that the PMs are gaining more and more power than the Devs in Windows....much in the way that the PMs have more power in Office....what does that mean for the innovation coming out of Windows when meeting the schedule is such a big focus...vs...innovation taking time.
I laughed when I heard Charles say that managers can threaten a "bad review" and that would somehow motivate an employee....I'm happy Charles you aren't my manager....hehehe
Charles why did you have to bring up the cup topic....jeez...Ritzy's head almost exploded....there were definitely some awkward moments during this interview...the Rhythm was definitely off at times...and it seemed like it was dragging on and on...endlessly.
Carol you talked about how blogs are providing a new kind of transparency to Microsoft…so where is your blog or your husband’s blog?
I can't wait for the next WM_IN video. 