Entries tagged with customer - Channel 9

Dona Sarkar: Testing Software and Advocating Customers

Charles — Thu, 12 Mar 2009 22:57:00 GMT

Meet Test Lead, and author, Dona Sarkar. She hails from a family of engineers, and she’s one too, but she also writes fiction books for teenage girls. Wow! We could tell you more about her story, or you could just watch Dona tell it as she chronicles her career and the interesting twists and turns it’s taken. As we’ve said before, and Dona continues to prove it, it takes all types. The more diverse you are, the better.

Soni Meinke: From Fargo to Redmond, Engineering Windows Customer Satisfaction

Charles — Thu, 12 Mar 2009 18:56:00 GMT

Meet Soni Meinke, a senior program manager in the Windows Server group. From Fargo to Redmond, Soni talks about her successful yet non-technical path in the world of high-tech, and illustrates the point on how it takes all types. With a newspaper and communications background, Soni now works with early adopter customers.

Turner Broadcasting - Agile Architecture with Don Browning and Peter Provost

Kirk Evans — Thu, 27 Mar 2008 11:47:32 GMT

I was able to visit Turner Broadcasting in Atlanta to see an old friend, Don Browning, and we were lucky enough to bring along Peter Provost to talk about agile methodologies, processes, and tools.

StartupWeekend in San Francisco

skeezicks — Fri, 30 Nov 2007 19:44:25 GMT

What happens when you throw together several 100 technologists in to a room for 54 hours and have them startup a company?

StartupWeekend is a chance for the tech community to gather and create a company over one jam packed weekend. In this interview, Anand Iyer, Microsoft Evangelist, catches with Andrew Hyde, founder of StartupWeekend during StartupWeekend San Francisco that was held at the Microsoft offices on 11/18. Andrew talks about how the idea for StartupWeekend came about, the success they have had, and what people can expect in a typical weekend.

Conversation with Siemens' Scott Carney - Developing Medical Software

Charles — Tue, 13 Nov 2007 19:05:22 GMT

Scott Carney, Director of Development for Siemens Medical has a balancing act in developing workflow applications for hospitals; data and processes are aggregated from different platform applications but need to be ultimately seamless , secure and ready available for the end user. Scott discusses Siemens Medical development methodology and challenges such as backward compatibility issues and debugging software that needs to be available 24/7.

Scott and team implement a Scrum model of development with the customer involved in all aspects of the process, from start to finish. That's a great model!

Conversation with Epicor's Bart Elia - Partnering with Microsoft

Charles — Tue, 13 Nov 2007 18:52:19 GMT

Epicor has been a long time partner of Microsoft, and with multiple product lines distributed across industries has garnered a wealth of experience in delivering joint solutions with Microsoft technologies. Bart Elia, Software Architect for Epicor chats openly with Channel 9 on how the partnership has evolved, including the shift from Microsoft to make development tools and processes more open and integrated and what the future holds for Silverlight and SAAS.

The Voice of Support - Show 12: The MVP Program In-Depth (Part 1 of 4)

gsamedia — Tue, 19 Jun 2007 14:59:35 GMT

Welcome to the Show #12 of The Voice of Support!

The next 4 podcasts will focus on the ins and outs of the MVP program. Microsoft Most Valuable Professionals (MVPs) are exceptional technical community leaders from around the world who are awarded for voluntarily sharing their high quality, real world expertise in offline and online technical communities.

So what is this program all about, you ask? In this session, we brought in Ed Hickey and Brian Boston, who are both MVP leads here @ Microsoft, to give us an overview :D

While we certainly have a lot of support-related content ideas to bring you, we really hope to hear from you, our listeners, about the specific topics you'd like to hear about in future sessions! Please use our Ask for It form to let us know what you think!

LINKS

Support WebCasts

MVP Site

Epicor: Mike Parsons, Director of Development, on MS Partnership

Charles — Thu, 07 Jun 2007 20:12:40 GMT

What’s it like to partner with Microsoft? Hear Mike talk about Epicor and Microsoft’s 20 years of collaboration and development in building ERP and CRM solutions, and how they were developing an ERP application to deliver over IE 5 years ago. Mike also weighs in on Silverlight, CLR capabilities, writing cross platform code in C# and debugging capabilities of Visual Studio.

iBloks: Rolf Kaiser - Pushing WPF to the Limits

Charles — Wed, 06 Jun 2007 01:53:35 GMT

iBloks was one of the first multimedia vendor certified on Vista, and an early adopter of WPF. Rolf Kaiser, IBloks CTO, founder and developer has lots of experience in designing 3D applications and how WPF eases the process and enriches the user experience. He also provides a demonstration of iBloks’ application.

Captaris: Nick Sutton & Chad Williams - Software Engineers

Charles — Tue, 05 Jun 2007 18:59:54 GMT

Nick and Chad are software engineers at Captaris focused on workflow solutions & SPS integration to extend the user experience with web services & automated processes. They’re very excited by the possibilities of Silverlight as it conceptually brings together designers and developers ;and extends the capabilities in writing code and debugging across platforms.

Allan Stratton: Nuance Imaging and Speech - Part 2

Charles — Wed, 18 Apr 2007 22:59:39 GMT

In this episode Allan Stratton, Nuance Communications Director of OEM Integration chats with us about Nuance’s imaging and speech recognition solutions.

Here, Allan discusses the development & prototyping processes of speech and scanning applications utilizing VS 2005,WPF, SDKs and the joy of coding in various languages. Allan also details some of the learnings that arose around Vista integration with Dragon, a leading dictation application; as well as some of the opportunities they envision from Vista features such as xps and how it will enhance the user experience for document management.

Nuance creates some incredibly innovative technologies. Check this out.

This is part two in a two part series. Here, we talk about the work Nuance developers did to upgrade their applications to run on Windows Vista. See part one Clint Rutkas when I read a Coding4Fun article in which he described what it took to build a C#-driven disco floor for his apartment (Clint has since become the Coding4Fun blog home page author - congrats on that).

I figured I'd meet him at a conference someday or something, but otherwise tucked the information into the back of my head.

Then, last week, Mel Sampat, a guy who works on Windows Mobile stuff, sent me an email saying that he had a visitor with him who really wanted to meet me.

This happens every once in a while, and, yes, my ego inflates a bit each time. But this was different.

When Mel showed up with Clint, I still didn't know who Clint was. I thought he was another person stopping by to say "Hi" and get a tour of the Channel 9 offices.

About three minutes into meeting him, though, Mel told me who he was - The Disco Floor Guy!

I went a little nuts. Now, instead of Mel bringing someone by who wanted to meet me, it turned into Mel bringing someone by who I wanted to meet.

Many of us have been through something similar to this. You find out who someone is online - usually through articles, a blog, or whatever - but you have no idea what that someone looks like, so, the first time you meet in person, you talk for anywhere from three minutes to three hours before realizing who it is you're talking to.

That's what happened here, and it was neat.

I gave Clint a tour around the offices, and then asked if he'd like to be in a C9 video.

He did :)

Why Community Matters

Charles — Wed, 13 Dec 2006 20:34:24 GMT

While at TechEd 2006, I caught up with some of the folks who are innovating Community principles and implementation in the UK, from Girly Geek to Next Generation User Group. Here we talk about community, why it matters, what is needed to grow community, etc. The interviewees are also Niners. Tune in and meet some passionate members of the UK developer community who are among those who are taking Community to the next level.

Geeking Out in Barcelona

Charles — Thu, 07 Dec 2006 19:47:15 GMT

What do you do after an evening at a Girly Geek dinner? Well, you head back to the hotel lobby and geek out, of course. Join Catherine Heller, Technical Evangelist and one of Microsoft's smartest people, Kate Gregory, C++ Guru and Regional Director, and Cyra Richardson, IE Program Manager and passionate customer advocate, as we debate programming language syntax, C++, VB, managed code and other truly geeky topics.

For those of you who've not heard of Kate Gregory, she's an incredible programmer, runs a software consulting company ( Gregory Consulting, based in Canada: http://www.gregcons.com ) and is one of the premier C++ experts and developer conference speakers in the world. Her technical talks at developer conferences consistenty rank among the top in attendee speaker ratings. Oh yeah, and she LOVES C++. Rock on, Kate!

The Voice of Support - Show 010: Managing Xbox and Xbox 360 Support Worldwide

gsamedia — Wed, 22 Nov 2006 16:27:04 GMT

Welcome to the Show # 10 of The Voice of Support!

This week, we sat down with Doug Park, Senior Group Manager for Xbox Support. Doug manages a number of program managers that handle various "lines of business" for Xbox hardware and software support around the globe, which we talk about extensively, and we also discuss some visions of rich media content that could become an integral part of the future of Xbox Support.

Throughout the month of November here, we will be focusing on some really exciting products and devices, including some more shows on the Xbox 360. These will be released on a weekly basis, as we have a LOT of content - so stay tuned!

While we certainly have a lot of support-related content ideas to bring you, we really hope to hear from you, our listeners, about the specific topics you'd like to hear about in future sessions! Please use our Ask for It form to let us know what you think!

LINKS

Download the Transcript

-->Microsoft Support WebCasts

Dan Johansson - Industrial & Financial Systems (IFS)

Charles — Mon, 20 Nov 2006 18:59:07 GMT

Here, we talk to Dan Johansson, CIO of the Swedish company Industrial and Financial Systems (IFS). We have a candid conversation about the problems his company solves and the technologies they use. We also get some good, honest feedback from him regarding our software.

This is the first episode in the customer-oriented Channel 9 show Inside Out where we focus on the people who use some of our technologies to innovate and solve problems in the real world.

The Voice of Support - Show 009: Supporting Xbox and Xbox 360 Kiosks in Retail Outlets

gsamedia — Thu, 16 Nov 2006 20:13:15 GMT

Welcome to the ninth installment of The Voice of Support!

This week, we sat down with Steve Miles, Retail Support Manager here at Microsoft, to discuss supporting those Xbox and Xbox 360 kiosks you see in various retail stores across the world, and some of the really cool features and new levels of interactivity they provide.

Throughout the month of November here, we will be focusing on some really exciting products and devices, including some more shows on the Xbox 360. These will be released on a weekly basis, as we have a LOT of content - so stay tuned!

While we certainly have a lot of support-related content ideas to bring you, we really hope to hear from you, our listeners, about the specific topics you'd like to hear about in future sessions! Please use our Ask for It form to let us know what you think!

LINKS

Download the Transcript

-->Microsoft Support WebCasts

お客様インタビュー: 日本アムウェイ株式会社 ActiveDirectory運用ソリューション　by クエスト・ソフトウェア株式会社

c9Japan — Mon, 07 Aug 2006 13:59:44 GMT

マイクロソフトのパートナー企業でありますクエスト・ソフトウェア株式会社様のご協力により、日本アムウェイ株式会社様のインタビューを実施しました。

日本アムウェイ株式会社様が直面したActive Directoryの運用管理においての問題をクエスト・ソフトウェア株式会社様のQuest Reporterという製品によって解決した事例ならびに、日本アムウェイ株式会社様からマイクロソフトの製品やサポートに対してどのようなイメージをもたれているかなどについて取材しました。

関連サイト：
日本アムウェイ株式会社
http://www.amway.co.jp/

クエスト・ソフトウェア株式会社
http://www.quest.com/japan/
Quest Reporter
http://www.quest.com/japan/reporter/
【導入事例】Amway 「Quest Reporter」を導入!
http://www.quest.com/japan/reporter/AmwayCaseStudy.pdf