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Dieter is in his early 30s and is a big fan of technology. He's been active in the IT industry for over 10 years, 8 of which as a freelance consultant. As an ITIL certified professional he mainly helps companies streamline their processes and use the right tools to support these processes.
His main focus is on System Center Operations Manager and System Center Service Manager, but he's also well acquainted with the other products of the System Center suite and other technologies. He's been active in very diverse environments with different processes, company cultures and styles.