Sometimes problems occur (system or application level exceptions happen, applications might crash, hard disks fail) in complicated systems like modern personal computers.
In Vista, the system is capable of understanding a wide variety of problems as they occur and, in many cases, fix them without disrupting the user. In certain cases, the system is unable to automatically repair a given problem so Vista will inform the user
of actions to take to solve the problem.
Even for hardware critical failures like a hard disk crash, Vista will help the user understand the problem and guide them through a set of steps to get to a working solution (in the case of hard disk failure, obviously the solution is back your data up! Vista
will actually run you through a helpful backup "wizard" in this case, but you'll need to get some hardware to store your data...).
Meet Melur Raghuraman, Development Manager, Matthew Kerner, Lead PM, and Jeff Meng, Development Lead. These are some of the people responsible for making Vista our most reliable OS to date. They are members of the Windows Reliability team.
You will meet more of the Reliabiliy People as Vista Week continues here on Channel 9.