Gunther Lenz, Microsoft, chats with Michael Levy, SpeechCycle

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Gunther Lenz, ISV Architect Evangelist at Microsoft, chats with Michael Levy, Software Architect at SpeechCycle, about the Rich Phone Applications and how SpeechCycle leverages Visual Studio, .NET, and the cloud to provide an innovative solution for call centers.
SpeechCycle Rich Phone Applications (RPAs) seamlessly integrate customizable voice user interfaces with enterprise applications and web services to deliver an immersive caller experience that is a generation beyond traditional natural language dialog systems.

Check also Gunther's blog @ http://blogs.msdn.com/glenz

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