As organizations look to migrate their on premise instances of SharePoint, Exchange, and more, questions often arise around what pieces should I move first? Do we have the right licensing for our users? Where can we get the biggest bang for the buck in an iterative migration approach?
In this segment Philadelphia MTC Solutions Architect Michael Gannotti discusses the creation of basic user profiles/personas as a way of ensuring that users are getting the capabilities and solutions they need and that IT is delivering the quick hit/low hanging fruit that will provide the orgs with the best immediate value realization.
There are many service offerings that help organizations create highly sophisticated/nuanced personas, and these type of endeavors are extremely valuable and can be worth their weight in gold. But for those organizations who are not that far down the road, or who are constrained by time/cost, Michael calls out a simple approach to get started involving role grouping, needs identification, and service capability mapping.
This video is a Worldwide MTC Studios production http://WWMTCStudios.com