Applying data science and machine learning to enhance the user experience

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At Microsoft IT, providing great user experiences for employees is more than just product improvement—it's about enhancing end-to-end experiences that span products and services. Anisha Gautam, Senior Program Manager in Microsoft IT, discusses broad experiences like finding, meeting, collaborating, supporting, and communicating. She talks about how we're applying data science—using machine learning and algorithms—to analyze user feedback and data from products and services.

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