Driving Skype for Business adoption through service improvements

Play Driving Skype for Business adoption through service improvements


Dwight Jones, Senior IT Service Manager, discusses how Microsoft IT is making the transition to Skype for Business—unified communications in the cloud. He shares how we reconciled Microsoft Lync and other technologies to become Skype for Business, and how we're listening to our users to drive service improvements, increase call quality, and optimize the user experience.

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