Skype for Business: Building a Modern Contact Center and User Entry Portal

Download this episode

Download Video

Download captions

Description

Learn how Microsoft uses the Skype for Business platform for Enterprise support. See how they integrated a User Entry Portal and Enterprise Contact Center platform into a single solution and how Microsoft IT views the future of support in a world of Universal Communications. Skype for Business gives time back to employees and customers!

If you're interested in learning more about the products or solutions discussed in this episode, click on any of the below links for free, in-depth information:

Become a Fan @ facebook.com/ITShowcase Subscribe to our podcast via iTunes, Stitcher, or RSS

Tags:

Skype, Lync

Embed

Format

Available formats for this video:

Actual format may change based on video formats available and browser capability.

    The Discussion

    Comments closed

    Comments have been closed since this content was published more than 30 days ago, but if you'd like to continue the conversation, please create a new thread in our Forums, or Contact Us and let us know.