Act! customer and contact manager helps individuals, small businesses, and sales teams organize the details of prospects and customers in one place, send emails, market products and services more effectively, and drive sales.
If the customer exists in Act!, users can quickly view and interact with the details of past meetings, phone calls, and emails without leaving Outlook. Now users can be informed and prepared for every interaction and stay on top of sales activities in email.
"Whenever anyone phones, emails or walks in, we log their details for follow up; no one 'escapes.' It's as simple as, 'If you follow the procedure that Act! gives you, you will be successful!'" said Reebok Sports Club sales & marketing director Diane Kay.