SocialBoards Office 365 Connector Helps Improve Customer Care
- Posted: Aug 30, 2016 at 8:00AM
SocialBoards helps B2C businesses by providing multichannel customer care solutions that reduce customer service response times and number of customer inquiries. The company also provides insights to companies to help them reduce their customer care costs and increase customer loyalty. The company's SocialBoards Office 365 Connector app integrates SocialBoards and Microsoft Office 365 Groups to enable companies that use Office 365 to collaborate more closely and solve escalated problems more quickly.
"In today's competitive environment, customer service is more important than anything else. Partnering up with Microsoft means we're collaborating to get your team working more efficiently, feel better and give more attention to customers and their inquires – in all channels," said Anne Kristine R. Grude, CEO, SocialBoards.