Microsoft Dynamics CRM 4.0 Office Communication Server 2007 with Sanjay Jain

Play Microsoft Dynamics CRM 4.0 Office Communication Server 2007 with Sanjay Jain
Sign in to queue



By utilizing integration with Office Communication Server 2007, Microsoft Dynamics CRM 4.0 empowers live communication and collaboration among CRM Users irrespective of their physical location. In this screen-cast, I will walk you through this powerful enhancement highlighting key integration points.


Sanjay Jain
Microsoft Dynamics ISV Architect Evangelist



Download this episode

The Discussion

  • User profile image
    Thanks but this demo is disapointing: the same person is a contact and a crm user. This was leading to lot of problems in CRM 3 because the email addresses were he same.
    Could you tell us more about having a this king of situation: should we replicate internal users as contact to inclue them in marketing list ? Is it working now ?

  • User profile image
    Dear Sir,

    Currently have these servers:
    -Win2k3 Enterprise AD
    -Win2k3R2Sp2 64bit Exchange 2007
    -Win2k3 Enterprise OCS2007 (Office Communication Server)
    -Win2k3 Enterprise CRM4+SQL2005+CRM Email Router

    And these client
    -WinXP1+Office Communicator 2007
    -WinXP2+Office Communicator 2007

    All pcs above in 1 subnet
    send IM between Communicator 2007 is working

    I am following this URL
    But I can't get presence appear in my CRM4 contact "Full Name" column
    What I did was just tick "Enable presence on this column"

    -In my setting I separate OCS than CRM4 server. Do I need to install it in 1 server
    -How CRM4 know where OCS server located.


    -install Add/Remove Programs-Windows Components-Application Server

    -insert CD
    -click Deploy Standard Edition Server
    click Prepare Active Directory
    Step 1. Prep Schema
    click Run
    Step 3 Prep Forest
    click Run
    Step 5 Prep Current Domain
    click Run

    -open the CD again
    -click Step 2 Deploy Server
    -Welcome to the Deploy Server Wizard
    -License Agreement
    I accept the terms in the license agreement
    -Location for Server Files
    -Main Service Account for Standard Edition Server
    click Create A New Account
    Account Name: RTCService
    Password: user123
    Confirm Password: user123
    -Component Service Account for this Standard Edition Server
    AccoPassword: user123
    Confirm Password: user123
    -Web Farm FQDNs
    Internal web farm FQDN:
    External Web farm FQDN (optional):
    -Location for Database Files
    Persistent user database
    Database: C:\LC Data\
    Transaction logs: C:\LC Log\
    Transient user database
    Database: C:\LC Data\
    Transaction logs: C:\LC Log\
    -Ready to Deploy Server

    -Step 3 Configure Server
    click Run

    -download selfssl from
    -run selfssl
    -type "selfssl.exe / /V:730 /T
    -Step 4 Configure Certificate
    click Run
    -Welcome to the Certificate Wizard
    -Available Certificate Tasks
    click Assign an existing certificate
    -Available Certificates
    -Configure the Certificate(s) of your Server
    -Certificate Wizard completed successfully

Add Your 2 Cents