Intelligent Customer Care with Bots - Part 2: Building a bot

Download this episode

Download Video


There's a lot to think about when building a bot including where can I host it, how do I understand and interpret language, what do I need to do to connect it, and how can I manage a stateful conversation. In this video, we'll take a look at the Azure Bot Service, which provides cost-effective hosting with Azure Functions, integration and state management with the Bot Framework, and language understanding with LUIS (Language Understanding Intelligent Service). We also talk about how to go beyond simple interactions using the many extensibility points of the Bot Builder SDK.


James Carpinter

Zarmada - Chief Technology Officer





Available formats for this video:

Actual format may change based on video formats available and browser capability.

    The Discussion

    • User profile image
      Bob Bunson

      Is this code available? Is there a corresponding tutorial to follow to recreate this? If it is in the botbuilder samples on github which directory is it in?


    Add Your 2 Cents