Intelligent Customer Care with Bots - Part 4: Cognitive Services

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Description

Building great bots - and great experiences for our users - starts with the Azure Bot Service & Bot Framework but it doesn't end there. In this video, we discuss how we can use the broader Cortana Intelligence Suite and services like text-to-speech, translator, sentiment analysis, computer vision, & ML to help our bot go beyond simple text interactions. We also take a look at our data pipeline as well as cover some important gotchas if you're just getting started with bots.

Links:

James Carpinter

Zarmada - Chief Technology Officer

james@zarmada.com

www.zarmada.com

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Bots

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