Arkansas Children's Hospital: IT Innovations Enhancing the Care of Hospitalized Children

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Every so often we do a program in my House Calls for Healthcare Professionals series of audio and video-casts that really seems to hit the mark in demonstrating the value of Microsoft technologies in the healthcare industry. I want to draw your attention to one such program.

Arkansas Children’s Hospital is cutting edge when it comes to developing solutions on Microsoft technology. First, take a look at my Blog entry on this topic to get some background and then download or listen to our audio-cast with ACH to learn more about CarePoint and other solutions. This program is especially compelling because one of my guests is a patient at the hospital; a 16 year-old boy who has cystic fibrosis and has spent more time in the hospital than most of us can ever imagine. Find out how Microsoft technologies including Xbox 360, Media Center, Visual Studio, IE, and many others have come together to make hospital stays a whole lot more enjoyable for patients, their friends, and family at Arkansas Children’s Hospital.

Here is where you can stream the audio-cast or download it to your MP3 device

Arkansas Children's Hospital: IT Innovations Enhancing the Care of Hospitalized Children
This program is also available in MP3 for download.

Program Guests:

David Higginson is chief information technology officer at Arkansas Children's Hospital (ACH). He earned a degree in accounting/finance from Liverpool University and qualified as a Chartered Management Accountant. He began developing computer systems at the age of 10 and later combined his computer and financial expertise when he began developing systems for the Massachusetts Institute of Technology and the British Post Office. Since moving to ACH in 1996, Mr. Higginson has developed numerous award-winning computer systems with the help of his team of 14 developers, who have created more than 400 systems in less than five years.

Penny Ward is a registered nurse who joined Arkansas Children's Hospital in 1993. Since 2002 she has been a Nursing Director for the Adolescent and General Medicine units and for the Dialysis and IV teams at the hospital.

Christopher Holstead is 16 years old and has cystic fibrosis. He has been admitted to Arkansas Children's Hospital many times and has seen how the hospital has improved the patient care experience.

Additional resources

Healthblog - additional information and screenshots of ACH CarePoint patient entertainment/education solution

Arkansas Children's Hospital

Windows XP Media Center


Bill Crounse, MD   Worldwide Health Director   Microsoft Corporation

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