Hotmail Brings Back Classic Scrolling

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Description

After the new version of Windows Live Hotmail was launched, some users were unhappy with some of the changes. Specifically, users with small monitors – like those on netbooks, for example - were having difficulties navigating through Hotmail. The Hotmail team reviewed the feedback and then tested the new version on many different monitor sizes and resolutions. The results of those tests? They decided to change it back. Now the new Windows Live Hotmail will scroll like Classic Hotmail, if you so desire. To turn this setting on, you’ll need to first turn off the reading pane. To do so: Click the Inbox folder. Click Options (upper-right, below the sign-out link). Under Reading pane settings, click Off. Scrolling wasn’t the only change the team made based on user feedback. Other fixes included the following: When you’re done choosing contacts to send your message to, click anywhere outside the contact picker window to close it and go back to typing your message. The  issue where some users couldn’t select the last contact in the list has been fixed. Holding down the Shift key and clicking a message in the inbox now opens that message in a new window, as it did in the past. The  links in the header at the top have been changed to match the rest of Windows Live and point to more Windows Live services. As always, the software and services delivered are constantly being shaped and improved by user feedback. If there’s something you would like to see, speak up! The best way to do so is through Windows Live Feedback. (Click the (?) icon in Hotmail (top-right), and then click Feedback). If you just need help with Hotmail, check the new Windows Live Solution Center instead.

The Discussion

  • User profile image
    mark_shiffer

    Unfortunately they've removed the ability to range multi-select messages in your inbox and delete them. Currently you have to click on each individual email checkbox and then delete. Very frustrating, as you used to be able to click the first then hold shift and click the last and it would select them all and you could delete.

    Why does the team insist on changing, removing features; especially ones that are so basic. I am a software developer so I understand the desire to add features to a product and to make it better. However, the decision to remove a feature that users depend upon should not be taken lightly. Hotmail is quickly becoming unusable. There are other things that are going wrong with the new version as well; e.g., stale data showing for the inbox on login. Unfortunately for me, I've had an account for 10+ years now, which makes it difficult to switch. Sad

  • User profile image
    mark_shiffer

    Unfortunately they've removed the ability to range multi-select messages in your inbox and delete them. Currently you have to click on each individual email checkbox and then delete. Very frustrating, as you used to be able to click the first then hold shift and click the last and it would select them all and you could delete.

    Why does the team insist on changing, removing features; especially ones that are so basic. I am a software developer so I understand the desire to add features to a product and to make it better. However, the decision to remove a feature that users depend upon should not be taken lightly. Hotmail is quickly becoming unusable. There are other things that are going wrong with the new version as well; e.g., stale data showing for the inbox on login. Unfortunately for me, I've had an account for 10+ years now, which makes it difficult to switch. Sad

  • User profile image
    sarahintampa
    As a workaround, you could always use Windows Live Mail to read your Hotmail...it's a great desktop app!

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