CRM Accelerators: Analytics

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Reuben decided to take control of things on this channel9 video as we discuss about the Analytics accelerator. <Alert> we recorded this video really early in the development cycle for this accelerator. There are far more cool capabilities and reports in the final version of this accelerator than what we see in this video. </Alert>

The analytics accelerator provides a set of Performance Dashboards and Key Performance Indicators (KPIs) for analyzing the data residing within the CRM platform. It utilizes SQL Server Analysis Services (SSAS) for creating OLAP cubes. SSAS is also used here for creating predictive analysis with some fully functional samples. The analytics accelerator will work with SQL Server 2005 with some components enhanced to take advantage of SQL Server 2008.

Check out more Channel9 videos on CRM Accelerators here and please visit to download the accelerators.

Happy coding!



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The Discussion

  • User profile image
    Guys, great work across all Accelerators so far.  We're hopeful to have our first CRM Accelerator (Event Management) installed at one of our clients sites early in 2009. Thanks again.
  • User profile image
    Travis G
    Outstanding progress! Love the effective, visual delivery of key business information. Y'all have done a wonderful job of resolving the need for embedded graphs/charts, roll-up and drill-down dashboarding, etc. inside of CRM w\o introducing significant additional cost (from a $$ or resource standpoint). Beautiful.

    Interested to hear / understand more about the points of integration w\PP2007 and how CRM can leverage PP2007's strengths.

    Also interested to hear the strategies re: the integration of search (structured or unstructured) into the equation of BI-related accelerators and other CRM content surfacers.

    From a market competition standpoint, you have changed the playing field by extending the platform and integration value prop of CRM, creating a very sexy, compelling, and useful CRM dashbaord, and introducing a strategic (competitive) advantage over other CRM apps for partners/resellers in this tough market space. Gracias.
  • User profile image
    Dear Mr. Girish

    This is senthil from Chennai, India.  Right now I am working in AX 4.0.
    The Cube and the Reporting server are the basic functionality in AX2009?

    Thanks for the clarifications.

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