Customizing CRM's Entity Model and User Experience

Play Customizing CRM's Entity Model and User Experience
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Custom navigation along with custom entities allows you to start creating Line of Business (LOB) applications in a variety of vertical industries. This screencast shows how you can import the entity and sitemap customizations into the CRM platform to quickly convert a vanilla CRM instance to a customized business application.

Check out for the conversation I had with Ben Riga on the topic of customizing the CRM Platform.

You can download the code for this screencast here. Check out for more code samples and related screencasts.



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