Customizing CRM's Entity Model and User Experience

Sign in to queue


Custom navigation along with custom entities allows you to start creating Line of Business (LOB) applications in a variety of vertical industries. This screencast shows how you can import the entity and sitemap customizations into the CRM platform to quickly convert a vanilla CRM instance to a customized business application.

Check out for the conversation I had with Ben Riga on the topic of customizing the CRM Platform.

You can download the code for this screencast here. Check out for more code samples and related screencasts.



Download this episode

The Discussion

Comments closed

Comments have been closed since this content was published more than 30 days ago, but if you'd like to send us feedback you can Contact Us.