Overview of the Convergys Smart Communications Suite and the Microsoft Partnership

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Description

In this video we showcase the strategic relationship between Convergys and Microsoft.  It explains how the two companies are leveraging key assets and resources to create a “game changer” in the BSS market.  During the video we discuss the joint solution that combines Microsoft’s next-generation CRM capabilities with market leading billing and customer-care solutions from Convergys.


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John O'Donnell Microsoft Dynamics ISV Architect Evangelist
Microsoft Corporation
http://blogs.msdn.com/jodonnell
http://blogs.msdn.com/usisvde
http://www.twitter.com/jodonnel

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