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You know the story if you work in Professional Services. Once the next big deal is won the resulting project is taken into the company ERP system to start tracking time and billing against the project. What would it look like if your CRM system could continue to track the project through its execution and also feed back to the ERP?
The great feature of Assistance PSA is that it can keep you working inside ofone system when an opportunity closes and turns into a real project complete with hourly billing, time tracking and more. In addition the system will also talk to an ERP system so all financials are tracked correctly. The solution is built for both Microsoft Dynamics CRM 2011 On Premise and Online and really showcases the power of Microsoft Dynamics CRM 2011 as a development framework.
Enjoy the Show and check out this grreat product, Assistance PSA