What Really Happens When There Is a Service Incident with Office 365, and What's My Role?

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Moving to Office 365 means thinking differently about how you manage service health, incidents, and planned maintenance. We’re constantly improving processes and tooling to provide more transparent and detailed communication to ensure you’re prepared, confident, and empowered to manage the service. In this session, learn how to be successful in your role before, during, and after a service incident. Also, gain an understanding of our approach to service continuity and the Office 365 SLA.



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