Adapt field service scheduling and explore connected Field Service and the World of IoT
Play Adapt field service scheduling and explore connected Field Service and the World of IoT
Every field service organization has nuances in the way they operate. As you implement Field service capabilities for Microsoft Dynamics CRM it is important to understand all of the ins and outs of the different scheduling tools available to you. In this session, we cover the details of the drag and drop schedule board, the schedule assistant recommendation engine, and the automated routing engine. You will walk away from this session educated on how to think about scheduling and how to best implement for your organization. At Microsoft, we are enabling organizations to offer their customers a complete IoT to field service scenario.