See how a global church uses Dynamics CRM
Play See how a global church uses Dynamics CRM
The LDS Church has developed a Center of Excellence around Microsoft Dynamics CRM to meet the needs of nearly 50 different lines of business from Welfare Services, Food and Product Safety, International Humanitarian Services, Global Travel Visa management, Loan management, Grant management, Philanthropic donations management, and several student management solutions. unique perspective on ways to leverage CRM and the drivers to move to the cloud across multiple Microsoft Office 365 tenants and almost 500k CRM users while maintaining integrations with enterprise systems like PeopleSoft, FileNet, MuleSoft, ADX Studio, Marketing Cloud, etc. We cover challenges weve overcome, some were still facing, and our next steps from here.