Transform the way you manage Skype for Business
Play Transform the way you manage Skype for Business
Learn how to make your users LOVE Skype for Business (SfB) by studying the real-world issues that IT encounters running SfB. We highlight how different UC problems were identified and then remediated using live demos from Unify Squares PowerSuite cloud-based operations software solution. Starting with the 3 KPIs (key performance indicators) of SfB - voice quality, service availability and user satisfaction – we demonstrate relevant examples such as end user voice quality troubleshooting, end user cellular usage with SfB, and provisioning support. We also share benchmarking statistics aggregated across our global customer base to highlight the top 10 SfB IT operations challenges that enterprise organizations face today.