Dive into Modern Authentication – how it works and what to do when it doesnt

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This session provides a deep dive into modern authentication for Office clients connecting to Microsoft Office 365. The focus is on the Outlook client and how it connects to Office 365 and how to troubleshoot different scenarios when it doesnt. Understanding how it should work is one thing, but where do you start when it is not working and what diagnosis tools should you be reaching for? Learn from the experiences of a Senior Escalation Engineer who gets to dig in and fix these issues day in and day out. Key learnings – how Modern Auth works under the covers, and how can you quickly use that knowledge to scope a problem down to the cause so you can really start working on the problem itself and help the customer.



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