The Network Effect of Bad UX

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Description

Disruption is overrated when you can make the world better every day, using only your tech super-powers and empathy. We focus on big change, but the small decisions we control every day have a surprising impact. This talk will show the impact of bad UX on customers and the amplifying effects of every day decisions made by coders, PMs, architects and designers. It will show how a small mental hack in your decision-making processes can make what you build, and the world, better (and help you make more money while you do it!) You'll also learn why diversity is the secret sauce to making amazing things.

Day:

3

Level:

Level 300

Session Type:

Breakout Session

Code:

M346

Room:

New Zealand 3 (SKYCITY)

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