Let’s talk about Conversation Design

The Discussion

  • User profile image

    What a great session and topic. The Chat Bot space is a very crowded one and I have seen many bad implementations of Bots. It is key to have a great dialogue design in order to have differentiated Bot solutions. In the past decade, Nuance NLP solutions in this space have achieved success mainly because of their background on NLP and grammar design which is not in the form of a decision tree. Hoping we can find these characteristics in the new Conversation Designer. Will it provide as well for Host integration to implement business logic? - Great potential 

  • User profile image

    Any idea when we will be getting the first hands on experience;using this conversation design feature.

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