Lessons learned from a support engineer: where there was no planning, there was no adoption

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Description

Let's get down to the nitty gritty. No one likes to plan for or hopes they ever need what comes out of strategy and preparedness meetings. But when they are needed and not there, it will usually be you who is working on the weekend. In this session we will walk through the top 5 issues we see at Microsoft Premier Services that can result in catastrophic consequences due to simple lack of planning. We will discuss tangible, walk-way preventative measures you can use to address them.

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