Harnessing social technologies with Microsoft Dynamics CRM

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Description

The way that people and organizations interact is changing with the explosive growth of social networks such as Twitter, Facebook and LinkedIn. Learn how to harness the power of social technologies in your sales, service and marketing strategies. We'll spotlight Yammer for social collaboration and the exciting Netbreeze social listening and analytics solution. We'll demonstrate how these solutions fit into a comprehensive social CRM program. We’ll also provide insight into future social CRM investments._x000D_

Day:

0

Level:

200

Track:

Social

Session Type:

Business Value

Code:

SPC284

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