Andrew Bybee is a Principal Program Manager Lead with the Dynamics CRM team responsible for delivering developer and partner investments in Microsoft Dynamics CRM. He has over 17 years of experience developing vertical solutions and platform technologies for business customers across a range of industries, engaged customers at every stage and level from pre-sales to support, and has spent more time in highly-cooled server rooms than he cares to remember. When not thinking about ways to help businesses be more agile and do more with less, Bybee likes rocking out in his home studio, reading Iain M. Banks novels, and hanging out with his amazing wife and children.