Jan Kalis is Senior Technical Product Manager for Microsoft Project at Microsoft Corporation. He has more than 16 years of experience in the IT industry - before joining Microsoft he founded a company specializing in computer training and custom development for Microsoft Office. Jan worked in the Microsoft subsidiary in Europe in various customer facing roles; he is very passionate about customer satisfaction and the Microsoft Project Management solution. He was involved in many Microsoft Project deployments for multinational customers in telecommunication, financial, manufacturing and public sectors. Jan published four books, three of them on Microsoft Project where he outlined step-by-step usage of the product but also described benefits and considerations for organizations deploying it. He gained his M.B.A. degree and graduated with his technical M.E.E. degree in 1996, the same year he joined Microsoft.