Abi has been a Voice Sr. Technology Solutions Professional for the past two years, helping accelerate Lync adoption at a number of Fortune 500 companies. Being based out of Houston, TX, Abi's customers include some of the largest Oil and Gas Companies in the world. Abi also holds the Microsoft Certified Master certifications for both Lync 2010 and Office Communications Server 2007. Prior to this role, Abi was a Senior Premier Field Engineer at Microsoft. During his tenure as a Premier Field Engineer, Abi helped Microsoft customers resolve issues in Lync and OCS worldwide, and also played a large part in the development of the Premier Office Communications Server Health Check offering.