Dheeraj leads the Digital Media team at the NSW Department of Education and Communities Curriculum and Learning Innovation Centre (CLIC). He is responsible for exploring and developing online engagement strategies using social networking, collaborative management tools, rich media content delivery, and emerging technology application frameworks to enhance user experiences. He brings over 10 years’ experience in advising businesses in analysing and developing engaging user- and enterprise-level applications focusing on collaboration and user-driven processes. He has successful led teams through delivering enterprise digital strategy and change management leveraging online and mobile technology. He has a Master of Business Systems, with research work focusing on the impact of technology on the financial markets and holds a bachelor’s degree in Business Marketing and Management from the University of Newcastle.